Southend Service Terms
Welcome to Southend Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhiresouthend.co.uk and our vehicle rental services. By using our services you accept these Terms.
1. Southend Rental
All vehicle rentals through Southend are governed by a Rental Agreement issued with your booking confirmation or at vehicle collection. The Rental Agreement sets out terms, conditions, insurance details, charges, and your responsibilities for that rental. If any provision of these Terms conflicts with the Rental Agreement, the Rental Agreement will take precedence.
2. Southend Eligibility
To rent a vehicle from Southend, you must:
- Be 21 or older (age limits differ by vehicle type, and drivers under 25 may face additional charges). Hold a valid full driving licence for the appropriate vehicle category, held for the minimum period stated in the Rental Agreement. Provide valid identification and proof of address, plus a payment card in the lead driver’s name as required by Southend rental policy.
3. Booking and Payment (Southend)
- Bookings can be made through our website, by phone, or in person at our Southend location. A booking deposit may be required to confirm your reservation. Full payment and the security deposit are usually due at vehicle collection. All prices are shown in British Pounds (£) and include VAT where applicable. ...
4. Vehicle Collection and Return — Southend
- At Southend you must inspect the vehicle thoroughly at collection and report any existing damage immediately. A vehicle condition report will be completed and signed by you and a Southend representative. Return the vehicle in the same condition as collected, allowing for normal wear and tear. Any new damage identified on return will be assessed and charged accordingly.
5. Insurance and Liability — Southend
- Basic third-party insurance is included with all rentals in Southend. Full coverage details and excess amounts are provided in the Rental Agreement. Additional insurance options may be available to reduce your financial liability. Please review these carefully. You are responsible for damage or loss up to the excess amount specified in the Rental Agreement.
6. Cancellation and Amendments
At Southend, cancellation and amendment policies vary by booking type and notice period. Check your booking confirmation or Rental Agreement for full details. Late cancellations or no-shows may incur charges.
7. Prohibited Conduct
You must not use a vehicle rented from Southend for:
- Use of Southend vehicles for any illegal purpose or activity. Participation in races, rallies, off-road events, or other hazardous activities. Transporting hazardous, flammable, or otherwise dangerous materials. Subletting the vehicle to third parties or allowing drivers who are not authorized. Operating the vehicle while under the influence of alcohol or drugs. Any use that falls outside the vehicle’s intended purpose.
Southend may terminate the rental immediately and charge additional fees for violating these restrictions.
8. Southend Liability Limits
To the maximum extent permitted by English and Welsh law, Southend Vehicle Hire Services is not liable for indirect, incidental, special, or consequential damages, or loss of profits, data, or business, arising from your use of our services. Our total liability for any claim will not exceed the fees you paid for the specific service that gave rise to the claim.
9. Southend Law
These Terms, as they apply to Southend, are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Amendments to Terms
Southend may modify these Terms at any time. Changes take effect immediately upon posting on our website. Your continued use of Southend's services constitutes acceptance of the updated Terms.
11. Southend Contact Information
For questions about these Terms, please contact Southend:
Southend Vehicle Hire Services
Seafront Road, Southend-on-Sea SS1 2AB, United Kingdom
Phone (Southend)::
014 2327 5006
Southend e-mail::
Southend's Trusted Choice for Car Hire