Data We Gather

We gather and manage various types of personal information, including:

How Your Information Is Used

Your personal information serves these key purposes:

  • Service Provision in Southend:
    • Managing your vehicle rental bookings and agreements is a priority for us. We verify your identity to confirm you meet our rental criteria. Our team facilitates the collection and return of vehicles efficiently. Additionally, we handle payments, including deposits and any associated charges, to streamline your experience.
  • Customer Communication (Contractual Obligations and Legitimate Interest):
    • We will send you booking confirmations, updates, and essential rental details. Our team will address your inquiries and offer customer support. You will be informed of any changes to our services or policies.
  • Marketing Permissions and Legitimate Use:
    • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
  • Enhancing Services in Southend for Our Customers:
    • Assessing website usage helps us refine user experience and service functionality. We conduct research to improve our vehicle fleet and offerings.
  • Regulatory Compliance in Southend:
    • Adhering to local laws, tax obligations, and regulations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information With Others

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information for marketing purposes.

Data Protection Measures

We employ suitable technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or loss. These measures encompass encryption, access controls, secure servers, and routine security evaluations. It is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

We keep your personal information only for the duration necessary to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of time we retain this information varies based on the type of data and the circumstances surrounding its use.

Your Rights in Southend

Your rights under Southend data protection law:

  • Accessing Your Information: Obtain your personal information records from us.

Contact us below to exercise your rights.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to manage your cookie preferences via your browser settings, allowing you to control how your data is collected and used while interacting with our services.

Policy Changes

We may revise this Privacy Policy from time to time to align with our practices or legal obligations. Any updates will be displayed on this page along with the new "Last Updated" date. We recommend checking this policy regularly to stay informed about how we manage your information.

Connect with Us

For inquiries regarding our Privacy Policy or data practices, please reach out:

Southend Car Hire Services
Aviation Way, Southend-on-Sea, SS2, Essex, United Kingdom
Contact Number:: 443332100115